Privacy
Privacy Policy
At Coast Spine Center, we are committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, share, and protect the information you provide through our website, coastspinecenter.com.
We operate in compliance with all applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
a. Personal Information
Includes your name, email address, phone number, or other contact details you voluntarily provide when you fill out forms, request an appointment, or communicate with us.
b. Health Information (Protected Health Information, or PHI)
If you submit information related to your health history, symptoms, or treatment via forms or emails, this information may be considered PHI under HIPAA and will be handled with strict confidentiality.
c. Technical Data
We may collect non-identifying information such as your IP address, browser type, device information, and pages you visit on our website using cookies or analytics tools (e.g., Google Analytics).
2. How We Use Your Information
We use the information we collect to:
• Schedule and confirm appointments.
• Respond to inquiries and provide requested information.
• Deliver services and personalized care.
• Improve our website experience and services.
• Comply with legal, regulatory, and HIPAA requirements.
We do not sell or share your information for marketing purposes without your explicit consent.
3. Sharing of Information
We may share your information only in the following circumstances:
• With third-party service providers who assist us in operating our website or managing communications (e.g., appointment booking platforms or email providers).
• When legally required by court order, subpoena, or applicable law.
• To protect the rights, safety, and security of our patients and property.
• With your written permission.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the confidentiality and security of your personal and health information submitted through our website. However, please note that no method of electronic transmission or storage is 100% secure.
5. HIPAA Compliance
If you become a patient at Coast Spine Center, your Protected Health Information will be managed in accordance with HIPAA regulations. A separate Notice of Privacy Practices will be provided at your first visit, detailing your rights and our responsibilities under HIPAA.
6. Your Rights
You have the right to:
• Request access to or correction of your personal information.
• Withdraw consent for us to use your information (subject to legal or contractual obligations).
• Request that we delete your data, where applicable.
To make such a request, please contact us using the details below.
7. Third-Party Links
Our website may contain links to other websites or platforms. We are not responsible for the privacy practices of third-party websites. Please review their policies before submitting any personal information.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Coast Spine Center
518 SE Osceola St.
Stuart, FL 34994
(772) 873-8595